Delivery Information

Delivery Information

  • Purchasing from Pass The Dutch will NOT involve any VAT, Custom duties or hidden costs as long as you are located in South Africa.

  • Delivery to outlying areas, farm & plots, mines, resorts & lodges, townships, hospitals, hospices and government buildings will be subject to additional charges. These are additional courier’s charges that we will calculate on a case-by-case basis and communicated to the client before the order is shipped.

  • Tracking numbers are sent to you by email and you can check the progress of your delivery online.

  • We usually dispatch orders within 2-3 days for all orders placed and paid for before 2pm (Mon-Fri). 

  • Although every effort is made to insure that the product’s packaging is received in perfect conditions, Pass The Dutch is not responsible for any cosmetic damage occurred to the boxes during shipping. The box’s purpose is to protect the device from accidental damages.

  • All orders are shipped in a discreet package with no mention of content.

  • At PassTheDutch we stand behind each and every delivery and if anything goes wrong, simply email us contact us and we will trace or replace your item if damaged.

  • Please visit and acknowledge our Terms and Conditions page as well as the Privacy Policy page before purchasing anything on this website. The Terms and Conditions page contains important information regarding our return policy and shipping conditions. Please read it.

Thank you,

Pass The Dutch (Pty) Ltd